HOW YOU'LL ENJOY YOUR STAY
Before your Arrival
A few days prior to your arrival, we will send you a quickstart guide by email in which you'll find helpful navigation indications and a permit to enter the restricted area with your car.
At your Arrival
Petra will be at the finca to welcome you. She will take you through the whole property so you get familiar with all the facets of the amenities and technical equipments. She will also hand over to you one or two bunches of keys, a quick start guide for the finca as well as her personal mobile phone number so you can reach her by voice and whatsapp if needed. Petra speaks Mallorquin, Spanish, English and German and usually replies messages within less than an hour.
To make your arrival in a freshly cleaned finca, we kindly ask you not to check in before 4 PM.
At your Departure
Petra will be there too to make sure you had a delighting stay, to take notes of eventual issues or damages and to receive the keys.
To let the next vacationeers arrive in a freshly cleaned finca, we kindly ask you to check out before 10 AM.